Welcome to michis.in (“Website”), operated by Michi’s (“Company”, “we”, “us”, or “our”). By accessing or purchasing from this website, you agree to the following Terms and Conditions (“Terms”). Please read them carefully before using our services.

If you do not agree to these Terms, you may not access or use our website.

1. General
This Website is owned and operated by Michi’s, based in India. By using this Website, you agree to comply with all applicable laws and regulations of India. We reserve the right to modify or update these Terms at any time without prior notice. Continued use of the Website after such changes constitutes your acceptance of the revised Terms.

2. Products and Services
We sell confectionery products like Candies, Toffees & Toffee Bars. All products are described and displayed as accurately as possible; however, slight variations in color, appearance, or packaging may occur due to screen differences or product updates.

All products are subject to availability. We reserve the right to discontinue any product at any time.

3. Pricing and Payments
All prices listed on michis.in are in Indian Rupees (INR) and inclusive of applicable taxes unless otherwise stated.
We reserve the right to change prices, offers, or discounts without prior notice.
Payments can be made through the secure payment gateways integrated on our website.
By providing your payment information, you represent and warrant that you are authorized to use the selected payment method.
Once payment is successfully processed, you will receive an order confirmation via email or SMS OR WHATSAPP.

4. Shipping and Delivery
Orders are processed within [3] business days (usually 1–3 days) after successful payment confirmation.
Delivery timelines may vary based on location and courier partner.
We are not responsible for delays caused by courier partners, public holidays, or unforeseen circumstances.
Shipping charges, if applicable, will be displayed at checkout.

5. Returns, Refunds, and Cancellations
Due to the perishable nature of our products, returns and exchanges are not accepted once the product is delivered.
If the product received is manufacturing defect, damaged, melted, spoiled, bad or incorrect, please write us within 24 hours of delivery with photos and order details at customercare@michis.in.
Refunds (if approved) will be processed to the original payment method within 7–10 business days.
Orders once placed cannot be canceled once dispatched.

6. User Obligations
By using our website, you agree to:
Provide accurate and current information during checkout.
Not misuse the website for fraudulent or unlawful purposes.
Not attempt to gain unauthorized access to our systems or data.
Refrain from using our content, trademarks, or media without written permission.

7. Intellectual Property
All content on michis.in, including text, images, graphics, logos, videos, and product descriptions, are the intellectual property of Michi’s and protected under Indian copyright and trademark laws.
Reproduction or distribution of any content without prior written permission is strictly prohibited.

8. Limitation of Liability
Michi’s shall not be liable for:
Any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Damages caused by third-party delivery services.
Allergic reactions or sensitivities; customers are advised to check ingredient details before purchase.

9. Privacy and Data Security
We value your privacy. Any personal information collected during your visit or purchase is handled in accordance with our Privacy Policy, available on the website.
We use secure payment gateways and SSL encryption to protect customer data during transactions.

10. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India.
In case of any disputes, jurisdiction shall lie exclusively with the courts of Ahmedabad, Gujarat, India.

11. Contact Information
For any questions or concerns regarding these Terms or your order, please contact us at:
Michi’s
Call or whatsapp on : +91 – 84888 64999
Email: customercare@michis.in
Website: https://www.michis.in